Technical Support, FAQ's and Documentation for myVR Software products

myVR 3D MapView

End User support for the myVR 3D MapView products is obtained directly from the 3D Map Portal vendor that incorporates the product in their solution. Please see the vendors web page for information on how to report any issues you might experience.

OEM support. If your web portal and/or product is licensing myVR 3D MapView/3D FlashMap, please see your SLA (Software License Agreement) for details on how to access our online support and incident tracking system with your assigned Customer ID.

myVR NetView and myVR ProView

Please see our support page here, for support information on these products.

3D2Web

Please visit our online service www.3d2web.com for information on how to obtain support. This service is currently in private Beta.

myVR Appliance

If your company has an on-site license for the myVR Appliance Server, please see your SLA (Software License Agreement) for details on how to access our online support and incident tracking system with your assigned Customer ID.

Other Support Requests

For all other requests, please email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Documentation

Please see our 3D modelling guide for online distribution for tips on creating efficient 3D models